Frequently Asked Questions

Travel information

  • WHAT IF I CANCEL MY TRIP?

    Cancellation fees will apply.

    You will need to officially apply for a deferral through the WBS International Relations Department.

    Deferrals are taken into account with valid evidence such as a doctor’s certificate. However, work commitments are not grounds for a deferral.

    The cancellation will likely delay your graduation, as trips take place only twice a year. 

  • WHAT IF I DEFER MY TRIP?

    As there are only 2 Global Study Tour Windows (March and November)

      And 3 graduations in a year. (March, July and December.)

    If you defer your global study tour, it is unlikely that you will graduate with your original Cohort. 

    Your Global Study Tour assignment will be delayed by 6 months,

     and you could end up in the situation where you still have a unit to complete to meet graduation requirements. 

  • MAY I SWAP MY TRIP WITH ANOTHER STUDENT?

    No

  • MAY I ATTEND A PORTION OF THE TRIP?

    Students are to be punctual for all visits, including pre-trip briefings and debriefings.

    Failure to attend a visit or briefing without a valid reason will render your attendance as incomplete.

    This has severe consequences relating to you passing the study tour and graduating. 

  • WILL ALL OF THE TRIPS DEFINITELY GO AHEAD?

    If there is insufficient interest to make a particular trip viable, it MAY be cancelled.

    A minimum of 12 people (excluding academics) are needed to make a trip viable.

    If a trip is not viable, we will try to accommodate those affected by the cancellation on other trips. Thus, it is imperative to apply for your trip of choice as soon as bookings open on the website. 

  • MAY I MAKE MY OWN TRAVEL AND HOTEL BOOKING ARRANGEMENTS?

    Unfortunately not. WBS secures these tours as packages from travel agents, so alternative flight and hotel bookings cannot be accommodated. 

  • CAN THE TRIP DATES BE CHANGED?

    No – the dates are fixed.

  • WHERE WILL WE BE STAYING?

    A travel itinerary is available for your perusal, on the booking page of each study tour.

  • MAY MY FRIENDS OR FAMILY JOIN ME ON THE TRIP?

    No. The trip is limited to WBS students. No exceptions will be made. 

  • WILL WE HAVE FREE TIME – TIME TO SHOP – TIME TO EXPLORE?

    Yes. Free time is an important part of the experience, therefore we will ensure that there is some free time on all of the trips. 

  • WILL I BE ABLE TO STIPULATE MY SPECIFIC DIETARY REQUIREMENTS?

    Yes. You will be requested to complete a booking form on which you can inform us of your dietary requirements for the trip.

  • HOW DO I GO ABOUT FINDING A SHARING PARTNER?

    If you intend on selecting the sharing option, do try decide on who, before you book your tour. A list of students looking for a sharing partner will be made available once bookings have closed. WBS will have to assign you a sharing partner if you do not state who your sharing partner is on the booking form.

  • IF I PURCHASE A SHARING OPTION, CAN I SHARE A TOUR WITH SOMEONE OF THE OPPOSITE SEX?

    Yes, for all tours excluding Dubai as a travel option. 

  • MY PASSPORT HAS EXPIRED. MAY I USE MY IDENTITY DOCUMENT TO TRAVEL INSTEAD?

    No. All international tours require that you have a valid passport.

    Your passport must be valid for 6 months after your time of travel.

    The travel agent will inform you  how many blank pages you need in your passport for your tour of choice, but it is usually 4 – 6 pages.

    If you do not have a passport, enough blank pages in your passport, or your passport has expired, it is your responsibility to arrange the necessary documentation with Home Affairs.

    Do this as soon as possible to avoid disappointment. 

  • WHERE CAN I FIND DETAILS OF MY TRIP TO APPLY FOR A VISA?

    Your travel agent will contact you to assist you with information required for arranging your visa. 

  • WHAT IF I GET LOST OR LOSE MY GROUP ON A TOUR?

    You will be supplied a name tag with a QR code that is linked to a web page with all of the relevant contact and emergency numbers for your tour. 

  • MAY I ARRANGE A BREAK-AWAY TRIP FROM THE GROUP AND HOW DO I ARRANGE THIS?

    Yes, you may arrange a break-away trip, as long as this does not impact the rest of the group. Break-aways are generally only permitted before or after the group trip and may not impact your academic tour.

    You will be responsible for any additional costs related to any break-away trip, and you need to finalise your alternative travel arrangements by Wednesday 15 May 2019.

    A break-away trip can be arranged via the travel agent, when they contact you regarding your group trip. 

Payment information

  • WHAT IF I CANNOT AFFORD THE TRIP?

    There are numerous options available within the pricing structures.

    We have endeavoured to accommodate students with a payment structure with acceptable deadlines. 

  • WHAT IF MY COMPANY TAKES LONGER THAN 2 WEEKS TO MAKE PAYMENT?

    Your booking will be forfeited.

    It is your responsibility to ensure that you have your affairs in order ahead of booking day.

    To be fair on all students, no exceptions will be made. 

  • CAN I HAVE A COST BREAKDOWN OF THE TRIP?

    Please take note that other than what is stipulated on the website, cost breakdowns cannot be provided.

    Tours are offered as packages by our partner institutions and travel agents. 

  • WHAT IS EXCLUDED FROM THE COST OF THE TRIP?

    Visas (if required).,The travel agent will provide you with details.

    Travel insurance (WBS has a low-cost option. However, many people prefer to arrange their own insurance.)

    Inoculations

    Shopping and other spending money

  • WHAT IF THE RAND SLIDES, OIL PRICES RISE OR SOMETHING ELSE DRAMATIC HAPPENS?

    As with any travel booking, there is an element of risk involved until everything has been paid and all tickets have been issued. We watch these risk-factors closely. One way to reduce this risk is to ensure that payment deadlines are adhered to.

    Please refer to the timeline that provides deadlines for the trip: https://wbsstudytours.co.za/timelines/ 

  • I NEED A PRO FORMA INVOICE AND DOCUMENTATION TO MOTIVATE FOR A COMPANY PAYMENT. WHERE DO I FIND THIS INFORMATION?

    Note that estimates are not invoices and do not qualify as a booking for a study tour.

    You can generate a pro forma invoice by booking a tour on the pro forma generator page.

    A pro forma invoice will be emailed to you.

  • I HAVE MULTIPLE SPONSORS, HOW DO I PAY IN A SINGLE PAYMENT?

    Ask your sponsors to transfer the funds to you fee account.

    Pay for your tour using your fee account. 

  • HOW ARE PRICE DISCREPANCIES HANDLED IF MY SELECTED TOUR IS CANCELLED?

    If the tour you booked is more expensive than the tour that you are moved to, you will be refunded the difference in the price via your fee account.

    If the tour you booked is less expensive than the tour that you are moved to, you will be supplied with an invoice for the difference in the price and given 1 month to settle the outstanding amount.

    WBS go to every effort to avoid tours being cancelled. 

Academic information

  • CAN WE INFLUENCE WHERE WE WILL VISIT ON THE TOUR?

    Yes. Our goal is to involve you as much as possible in tailoring the trip to meet your interests and preferences.

    Once destinations and groups have been finalised, your academic lead will engage with you to discuss preferences, contacts, ideas, etc. 

  • WHAT COMPANIES WILL WE BE VISITING?

    Company visits depend on the tour leaders and the students, as well as the availability of our contacts, embassy support, etc., so it is impossible to say which companies you will be visiting at this stage, but you can get an idea of what kinds of companies have been visitedin previous tours.

  • I’D LOVE TO VISIT COMPANY X? I HAVE CONTACTS AT COMPANY Y?

    Great – this is part of the process. We want to make the trips as relevant to you as possible, so let us know in due course if you can help set up any visits or if you have a particular organisation you’d love to visit.

    We can’t promise that this will be arranged, but we will certainly try our best.

    The earlier you advise us, the more likely it is that we can try to arrange a visit of your choice. 

  • WILL I GRADUATE IF I DON’T COMPLETE AN INTERNATIONAL PROGRAMME?

    No. The international programme counts as your foreign elective and forms a part of the MBA programme, so ensure that you secure a position on one of the tours. 

  • I AM APPLYING FOR A SELECTION TOUR. WHAT SHOULD MY MOTIVATION LETTER INCLUDE?
    1. The reason why you are applying for that specific tour.
    2. Your highest level of education.
    3. Your career and any career achievements to this point.
    4. Extra-curricular activities or achievements. 
  • COURSE CREDITS

    On successful completion of your International Programme, you will be awarded an elective credit. All students are required to complete this and all of the tours include this credit. 

Bookings are open!