Customer Satisfaction Survey

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33%

We are continuously striving to improve on our service and would greatly appreciate your valued feedback on your International Programme experience.
Name (optional)
First Last
Email Address (optional)
Student Number (optional)
Which tour did you attend?*
- GST - Brazil
- GST - London and Dubai
- GST - New York and Dubai
- GST - SADC
- GST - South Africa and Mauritius
- Merit Programme - ULV
Which Travel Window was the tour?
- March
- July
- November
What year did the tour take place?
How did you obtain the funds for your tour?*
- Self Funded
- Company Sponsor
- Other Sponsor
- Bursary

Please rate the following from 1(worst/negative) - 5 (best/positive).
You can add comments in the text field below each question.
How would you rate the online booking process?
ExcellentPretty goodNeutralNot so greatTerrible
Comments
How would you rate the online support you received?
ExcellentPretty goodNeutralNot so greatTerrible
Where could we improve?
How would you rate the interactions with the Travel Agency? (Sandown Travel)
ExcellentPretty goodNeutralNot so greatTerrible
Comments

How was your overall MBA field trip experience?
ExcellentPretty goodNeutralNot so greatTerrible
Any suggestions for improvement?
Has the tour benefited you in your career?
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
Please describe
Were the lead academics well prepared for the tour?
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
Please describe
Was the international programme a valuable part of your MBA?
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
Please describe
Did you receive international exposure and are you more capable of doing business internationally?
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
Please describe
Any additional suggestions or comments?

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